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1.
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Casetronic products are covered by a 12-month
period warranty against blemishes in materials and defected
workmanship from the date of purchase.
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2.
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Return freight will be charged when goods
returned within warranty period; whereas Casetronic will bear
after service return freight for customers.
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3. |
If the warranty has expired, Casetronic will
service the defective item at the owner's expense.
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4. |
The warranty will be voided if there
is evidence of damage, abuse, misuse, or modification by the
customer. |
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5.
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Please download the RMA form below and fax
the completed RMA request form to
(408) 262-8589 We will reply to your request within 24 hours.
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Casetronic is always working
with strong technology based and creative new innovators.
We are targeting high-performance, high-quality products and
services to all our projects. To achieve this goal, when dealing
with customers, business partners, we treat every single project
with proper management. Your program's confidentiality is
imperative. We make special provisions to ensure that confidentiality
is maintained.
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Casetronic respects
all projects, and will keep all the information confidential.
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1.
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Officers and employees for the protection
of OEM/ODM project information management system.
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2.
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Casetronic prevents project information from
leakage, and loss of management.
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3.
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Casetronic meets the requirements of disclosure
and announces any news or project information promptly at
an appropriate time.
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The "Restriction of the Use of Hazardous
Substance in Electrical and Electronic Equipment" directive
or "RoHS" came into force on July 1 2006. The aim
of this directive is to restrict the use of Lead (Pb), Mercury
(Hg), Cadmium (Cd), Hexavalent Chromium (Cr6+), Polybrominated
biphenyls (PBB), and Polybrominated diphenyl Ethers (PBDE)
in electrical equipment.
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Casetronic is fully committed to comply with
the RoHS regulation, thereby contributing to the protection
of the environment and human health. Any product, components,
units or other items (including attachment, packing, materials,
and other items) do not contain any of the specified hazardous
substances. Travla’s authentic products are 100% RoHS
compliant.
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